Support for Players
MaxPokies encourages players to seek assistance if gambling activity becomes difficult to manage. Australian users can contact the following organisations for confidential guidance and support.
MaxPokies is committed to supporting responsible gaming across its online casino platform, pokies services, and gaming environment while maintaining a safe, secure, and enjoyable experience for Australian players.
We believe online gambling, casino games, and online pokies should remain forms of entertainment, with players maintaining control of their gaming activity.
Learn how MaxPokies supports safer play, what we expect from players, and where to find confidential help if gambling stops being fun.
MaxPokies encourages players to seek assistance if gambling activity becomes difficult to manage. Australian users can contact the following organisations for confidential guidance and support.
Players are expected to:
MaxPokies may temporarily limit, restrict, or suspend player accounts where responsible gaming concerns are identified, in line with applicable Australian laws and regulatory standards.
MaxPokies maintains responsible gaming practices across its online casino platform, pokies website, and digital gaming services in accordance with the Interactive Gambling Act 2001, applicable Australian state and territory requirements, and recognised industry best practices.
Responsible gaming procedures are regularly reviewed, monitored, and updated to help maintain a safe, fair, and controlled gaming environment for all players.
By using MaxPokies online casino, pokies platform, and related gaming services, Australian players acknowledge their personal responsibility to gamble responsibly and agree to the measures described in this Responsible Gaming Policy.